Updated 08/01/2023

Privacy Policy

1. Introduction

Welcome to CarServiceHistory.co.uk (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

CarServiceHistory.co.uk is registered with the Information Commissioner's Office (ICO) under membership number ZB791817. We comply with the Data Protection Act 2018 and other relevant privacy regulations to protect your data.

2. Information We Collect

We collect information to provide you with a tailored and efficient service. The types of information we collect include:

  • Personal Data: Information such as your name, email address, and vehicle registration number that you provide when using our services.
  • Service Data: Vehicle service history details, including records you upload, which assist us in locating missing service records faster.
  • Document Reference Number (V5C): The V5C, also known as the Document Reference Number, is collected when required by garages to verify that we are authorised to act on behalf of the vehicle owner. It is securely stored and used only for the duration of the investigation, and deleted upon completion or cancellation.
  • Technical Data: Automatically collected information when you visit our Website, such as your IP address and browser type, to improve our Website’s performance and user experience.
  • Communications: Records of correspondence, including any additional vehicle information you provide to help us locate your service history.

3. Use of Your Information

We use the information collected from you to provide a seamless and efficient service. Specifically, we use your information to:

  • Locate and retrieve missing service records for your vehicle.
  • Contact garages or service providers on your behalf to request missing records, using your Document Reference Number (V5C) if required.
  • Create a downloadable PDF of your vehicle’s complete service history.
  • Notify you of updates or new services related to your vehicle’s history.
  • Ensure compliance with legal obligations and prevent fraudulent activity.

4. Disclosure of Your Information

We may share your information under certain circumstances, including:

  • With Service Providers: We share your information with third parties (such as garages) involved in retrieving your vehicle’s service records.
  • Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights and interests.
  • Business Transactions: In the event of a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction.

5. Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information, including encryption and secure storage. The Document Reference Number (V5C) is only accessible during the investigation process and is removed upon completion or cancellation.

6. Policy for Children

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so that we can remove it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you via email or on our Website if the changes are significant.

Data Collection Policy

At CarServiceHistory.co.uk, your privacy is of the utmost importance. Here's how we collect and use your data:

1. Publicly Available Information

We gather data from publicly accessible sources, including basic vehicle details that are part of public records.

2. User-Provided Information

You may upload existing service records to help us focus on locating missing documents and speeding up the investigation process.

3. Data Usage

The data we collect helps us provide better services and locate missing records more efficiently. We do not sell your data to third parties.

4. Data Security

We are committed to protecting your data with various security measures, but please note that no system can guarantee absolute protection.

5. Consent and Control

By using our services, you consent to the collection and use of your data as described in this policy. You can update or delete your data at any time by contacting us.

Contact Information

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:

CarServiceHistory.co.uk Support Team
https://carservicehistory.co.uk
[email protected]