Knowledge base
How-to articles and expert tips that show you how to find missing paperwork, preserve value, and keep your car's history complete.
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When buying a pre-owned vehicle, one of the most important things you can obtain is a reliable vehicle service history report. A proper report shows how well the car has been looked after, confirms maintenance intervals, highlights any major repairs and helps you avoid costly surprises after purchase.
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When submitting a warranty claim—whether through a manufacturer, extended warranty provider or dealership—you will almost always be asked to provide detailed vehicle service records. These records help the warranty assessor confirm that the car has been maintained correctly, serviced on time and not neglected.
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This guide explains what information can be accessed using a registration number, how manufacturer systems work, why full service records are not publicly searchable — and how you can still obtain official servicing information through a trusted investigation service.
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When buying or assessing a second-hand car, one of the most valuable pieces of information you can have is its full service log. A complete servicing record proves the car has been maintained correctly, helps validate mileage, reveals major past repairs and protects you from unforeseen mechanical issues.
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When buying, selling or maintaining a used car, having a fully verified service and repair history is essential. A clear record helps identify how well the vehicle has been looked after, whether key maintenance has been performed and whether any major faults or repairs have been carried out.
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As more vehicles transition away from traditional paper service books, digital service records have become the recognised standard for maintaining and verifying a car’s service history. These records are incredibly valuable because they are secure, tamper-resistant and stored centrally by manufacturers.
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Knowing your car’s full maintenance history is one of the most important steps in understanding its condition, protecting its value and ensuring it has been looked after properly. Whether you are preparing to sell, making a warranty claim, checking a newly purchased used car or simply organising your records, a complete maintenance history report can give you clarity and confidence.
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When buying a used car, one of the most valuable pieces of information you can obtain is its service history. A complete record can confirm regular maintenance, support mileage accuracy, identify major past repairs and highlight whether the car has been properly cared for.
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When buying a used car, one of the most important things to check is the service history. A full and accurate record shows how well the vehicle has been maintained, whether it has been serviced on time, and whether any major work has been carried out. It helps you understand the vehicle’s condition, affects resale value and can even influence warranty and insurance decisions.